Process Tech - All shifts (Walker location)

US-MI-Grand Rapids
Job ID


Custom Profile, named Best Places to Work, is a privately held manufacturer of plastic extruded products with over $40 million in annual sales and 330 employees at its locations in Grand Rapids, Michigan and Juarez, Mexico.  The company is an industry leader in the profile extrusion industry, currently ranked 69th on the list of largest plastic extruders across all market segments for 2017, up 9 spots from 2016.   The company is looking to grow organically and acquisitively with plans of $50+ million revenue in the next 3-5 years.  Founded in 1992, Custom Profile has enjoyed consistent annual growth in its revenues and earnings in 23 of its 25 years in operation.  Custom Profile boasts a blue chip customer base, including Herman Miller, Haworth, Hon/Allsteel, Steelcase, Whirlpool, Electrolux, GE Appliance, 3M and others.


Job Description:

Reporting to the Extrusion Supervisor the successful candidate will be responsible for performing all tasks involved in the production of Custom Profile’s products. Follow standard work methods and practice safe work habits to ensure production is as efficient and safe as possible. Work with Setup’s and Line Operators within assigned business unit to complete production requirements in a timely manner.  Support the company goals of Zero Defects and 100% On-Time Delivery in a cost-efficient manner.


Essential Duties and Responsibilities:

  • Responsible for prepping, setting up, starting and overall completion of all set-ups per company specs and standard work instructions within assigned business unit.
  • Inspect parts for surface quality, color, profile appearance and dimensions, complete quality checks as necessary.
  • Complete all necessary production paperwork in a timely manner during the course of the work shift.
  • Validate process is stable through dimensional checks and consultation with Operators and make adjustments as necessary.
  • Pull tooling, prep and make minor repairs to tooling and equipment as needed during the set-up of equipment.
  • Train Set-up “B” and Line Operators on equipment, tooling, material, etc. Help Set-up “B” and Operators complete their training books.
  • Maintain a clean and organized work area; follow daily housekeeping and 5S standards.
  • Promote and maintain a culture and attitude of continuous improvement, working within the company team to make it more efficient, safety and an enjoyable place to work.
  • Treat all employees with professional respect and dignity.


Qualifications and Requirements

  • High School diploma, GED or a minimum of 1 year in a manufacturing environment.
  • Extrusion experience a plus.
  • Completion of Set-Up Operator “B” Training Book

Strength in the following areas required:

  • Basic math skills
  • Basic Blueprint Reading Skills
  • Basic computer skills
  • IQMS
  • Strong customer service skills with internal and external customers.
  • Problem Solving/troubleshooting
  • Strong communications/training skills/process paperwork
  • Good planning and organizational skills

Experience in the following areas is preferred:

  • Experience with manufacturing/quality tools (calculator, measuring cup, weigh scale, steel rule, tape measure, pro-scale, calipers, comparator, protractor, laser gauge, warp gauge, tape gun, stapler)
  • 5S/Lean Manufacturing/Kanban
  • Working knowledge of Extrusion equipment (including extruders, co-extruders, water troughs, water heaters, pullers/cutters, conveyors, etc.)

Physical Demands:

  • Must be able to lift and/or move up to 50 lbs.
  • Be able to stand on your feet on hard surfaces for up to 8 hours.
  • Safety glasses, hearing protection and closed-toe shoes must be worn on the production floor.


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