Quality Tech - 3rd shift (Walker)

US-MI-Grand Rapids
Job ID


Company Overview:

Custom Profile (www.custom-profile.com) is a privately held manufacturer of plastic extruded products with over $36 million in annual sales and 225 employees at its locations in Grand Rapids, Michigan and Juarez, Mexico.  The company recently named Best Places to Work for 2015 is an industry leader in the profile extrusion industry, currently ranked 77th on the list of largest plastic extruders across all market segments.   The company is looking to grow organically and acquisitively with plans of $50+ million revenue in the next 3-5 years.  Founded in 1992, Custom Profile has enjoyed consistent annual growth in its revenues and earnings in 22 of its 24 years in operation.  Custom Profile boasts a blue chip customer base, including Herman Miller, Haworth, Hon/Allsteel, Steelcase, Whirlpool, Electrolux and others.


Job Description:

Reporting to the Quality Supervisor the successful candidate will be responsible for executing various tasks required by the Quality Management System (QMS).  Support the company goals of Zero Defects and 100% On-Time Delivery in a cost-efficient manner.


Essential Duties and Responsibilities:

  • Conduct Dock Audits, QMS Audits and storage assessments.
  • Conduct Gage Calibrations.
  • Perform Gemba walks and tally information in database.
  • Disposition parts from the hold area as directed.
  • Assemble simple gages to be used in inspection.
  • Distribute PCM’s to the production area.
  • Receive inspection of supplied components and outsourced parts.
  • Complete capability studies as needed in production.
  • Update controlled production documents as needed.
  • Participate in PPAP’s as directed.
  • Visit customer sites periodically to evaluate product and report findings.
  • Train production staff on proper use of quality tools and gages.
  • Develop work instructions as directed.
  • Assist Program Teams as directed.
  • Prepare quality reports/logs as directed.
  • Maintain a clean and organized work area; follow daily housekeeping and 5S standards.
  • Promote and maintain a culture and attitude of continuous improvement, working within the company team to make it more efficient, safety and an enjoyable place to work.


Qualifications and Requirements

  • Minimum of 1 year of Quality Related experience required; a suitable combination of education and experience will also be considered.
  • Certified Quality Technician (CQT) certification a plus.

Strength in the following areas required:

  • Attention to detail
  • Strong Customer Service skills
  • Proficient in various measurement gages, including an optical comparator.
  • Strong print reading skills
  • Microsoft Office experience (word, outlook, excel)
  • Excellent organizational and follow up skills
  • Strong communication skills (verbal and written)

Experience in the following areas is preferred:

  • ERP/MRP Experience


Physical Demands:

  • Must be able to lift and/or move up to 50 lbs.
  • Safety glasses, hearing protection and closed-toe shoes must be worn on the production floor.
  • Some travel, mostly local, is occasionally required.


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